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  • Do you deliver?
    Yes, we have a free shipping promotion for orders above SGD$80.
  • Will I be notified on my order?
    Yes, you will receive an email notification upon payment.
  • What payment methods are available?
    All credit cards, PayNow, and bank transfer are accepted. For payments made via PayNow and bank transfer, customers are required to send a screenshot via WhatsApp to 96273478 with Order No. for payment verification.
  • What is the delivery charges?
    Delivery is free for orders above SGD$80 in a single order. A SGD$10 delivery fee is chargeable for orders below SGD$80.
  • How do I make a customized order?
    Check out our product catalogue and contact us via our enquiry form if you would like to make orders for special occasion/package.
  • Can I return or exchange the product?
    Due to hygiene purposes, all goods sold are non-exchangeable and non-refundable, unless otherwise stated.
  • What is KACA Certification?
    Our KACA Simply Soap Course and KACA MP Design Soap Course are certified by Korea Aroma Crafts Association (KACA). Upon completion of the KACA Course, you will be able to conduct professional soap workshops, start up your own crafting business and become KACA instructor.
  • What’s the difference between KACA and regular workshops?
    KACA is a professional workshop certified by Korea Aroma Crafts Association. In KACA Simply Soap Course, you will be able to acquire fundamentals on how to make soaps using natural ingredients; whereas in KACA MP Design Soap Course, you will be able to acquire various designs techniques for Melt & Pour soaps. Regular workshops are one-off sessions where students are introduced to various soapmaking techniques. Basic theory on soap making will be introduced during the lessons.
  • What is the duration for KACA workshops and regular workshops?
    Both KACA Simply Soap Course and KACA MP Design Soap Course will deep-dive into soapmaking and our instructors will impart essential knowledge to make studentse. Therefore, it takes 3 full days to complete in order for the student to become a certified soap maker. Regular workshops will vary between 2.5 to 3 hours per session. For more information, please refer to each workshop details.
  • I can't make it to the workshop at the last minute, can I get a refund or reschedule the workshop?
    To cancel or reschedule, please do inform us at least 3 days in advance. For last-minute cancellation, Unique Ones has the right to forfeit full payment received.
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